User Management

How administrator licenses work:

There are two types of administrators. Organization administrators and group administrators.

Organization administrator:

One organization administrator account comes with your printer. Additional administrator licenses are available on a subscription bases. Please contact support for information on how to purchase additional administrator licenses.

Organization administrators can create new groups, can become group administrators and can manage the printer including: reordering the print queue, removing print jobs, and performing printer maintenance.

Group administrator:

The group administrators are able to add new users to a group, remove users from a group and manage the approve queue for the group. To become a group administrator, you must ALSO be an organization administrator.

Note: Users who are not organization administrators cannot be group administrators.

Adding a new group:

  1. Go to http://my.nvbots.com
  2. Hover over your name in the upper-right corner of the screen to bring up the drop-down menu and select User Management.
  3. Click the +New Group button in the upper right

When creating new groups, you will be listed as the only user/administrator. See below for adding new users.

User management:

Adding Administrators:

See above for restrictions on administrators. To add a new admin:

  1. Go to http://my.nvbots.com
  2. Hover over your name in the upper-right corner of the screen to bring up the drop-down menu and select User Management.
  3. Click the Administrators link on the left hand side
  4. Click the +Administrator button
  5. You will be prompted to invite the user via email address

The user will then get an invitation. If they are new to NVBOTS, they can create a new account. If they already have an account, they can click the sign in link to join this organization as an administrator.

Adding users to a group:

  1. Go to http://my.nvbots.com
  2. Hover over your name in the upper-right corner of the screen to bring up the drop-down menu and select User Management.
  3. Click on the desired Group
  4. If users are already in another group in your organizatoin, click the Add Users button and select th users
  5. If you don't see the user in that list, then click the Send Invites button and add the email addresses of users you want to invite

The user will then get an invitation. If they are new to NVBOTS, they can create a new account. If they already have an account, they can click the sign in link to join this group.

Promoting a user to a group administrator:

Note: Users must first be organization administrators (see above) in order to administer the group.

  1. Go to http://my.nvbots.com
  2. Hover over your name in the upper-right corner of the screen to bring up the drop-down menu and select User Management.
  3. Click on the desired Group
  4. If the user is an organization administrator, they should have a button that reads can approve. Turn on this button to promote the user to a group administrator.

Trouble receiving invitations:

If users are having trouble receiving invitations, please make sure to check the spam folder for the message.